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Annual report of the CAA

OUR VALUES

Safety
We are uncompromising in our determination to provide safe air transport. Safety stems from the professional expertise of our staff, our ability to cooperate and our willingness to accept responsibility.

Customer Benefit
Customer benefit is the impetus for our operations. Customers can rely on us in all circumstances. We respond quickly and effectively to customer opinions.

Efficiency and Innovativeness
We act on our own initiative, we improve our professional skills and we are prepared to innovate. Our activities take account of environmental concerns.

Cooperation
We respect each others’ work. For us, cooperation is based on dialogue, openness and mutual trust.