Accepting the terms of use

These terms of use (“the Terms”) are applied to the use of the Helsinki Airport mobile app (“the App”) of Finavia Corporation (business ID: 2302570-2), Lentäjäntie 3, P.O.Box 50, 01531 Vantaa (“Finavia”), and to the use of services of Finavia and its partners (“the Services”) using the App. The Services include information about departures and arrivals, parking and restaurant services at airports, and shops operating at airports.

The Services may include additional terms and conditions that have been presented in conjunction with each Service. By using the Services, you accept these Terms in full.

The user and Finavia enter into an agreement on the use of the App and Finavia's Services, and the user and partner enter into an agreement regarding the use of the Services of partners. Therefore, any Service-specific additional terms and conditions of partners are applied to the Services of Finavia's partners.

When registering as a user of the App and the Services, you need to be at least 18 years of age. The App and the Services are intended for personal use only. You must use the Services using your own name, personal data and personal identifiers. Being the user, you are responsible for the use and fees of the Services using the App installed on your device.

Production of the Services and limitations of liability

The purpose of Finavia and its partners is to keep the App and the Services available without any interruptions and as up-to-date and flawless as possible. However, Finavia and its partners cannot guarantee that the App or the Services were up-to-date or flawless, or that they can be used without any interruptions. Furthermore, Finavia and its partners have the right to interrupt the use of the App or the Services if this is necessary due to installation, modification or maintenance, if this is required by laws, regulations or the authorities, or if there is another acceptable reason for such an interruption. Finavia and its partners aim to ensure that any interruptions are as short as possible. Finavia aims to issue notifications of any breaks or interruptions in the Services within reasonable time before such breaks of interruptions.

Finavia and its partners have the right to develop the App and the Services, and to produce them in a manner they deem is the best. Being the user, you are responsible for any changes required by such modifications in your device, as well as any associated costs. Finavia aims to issue notifications of any changes significantly affecting the use of the Services within reasonable time before such changes.

The App and the Services may include links and connections to services of third parties or content from sources of third parties. The terms of use and other terms and conditions of third parties are applied to the services and content of third parties. Finavia is not responsible for the Services of its partners offered through it or for any parts of the services or content of other third parties.

Finavia and its partners are not responsible for any direct or indirect damage, losses or costs, including the loss of information, caused by the App or the Services or their use.

Finavia's Services and their content

Information about arriving and departing flights

The information is only provided to improve traveller comfort. The information provided may not reflect, for example, the most current schedule changes. Information about departure and arrival gates and real-time departure and arrival times must always be checked on the schedule monitors at the airport.

Estimated sequrity queuing times

Waiting times at security control points are based on estimates. Finavia will not be held liable for any direct or indirect damage, losses or costs arising from the use of the service or the interpretation of the waiting time estimations. The information is only provided in order to improve passenger comfort.

Pricing and fees

The prices of the Services are displayed in conjunction with purchase transactions or otherwise in the Services. Finavia and its partners reserve the right to change the prices of the Services.

Fees are charged according the payment methods available in the App and the Services. Payment terms are defined according to the selected payment method and the agreement terms valid between you, the credit card company or any other payment provider.

The App, rights of use and intellectual property rights

Once you have accepted these Terms, Finavia provides you with the right to use the App and the Services for personal and non-commercial purposes as defined in these Terms. The right of use is not an exclusive right, and you do not have any right to transfer the right of use to others.

The App may include components of third parties. All intellectual property rights and other rights associated with the App, the Services and their content are always held by Finavia, its partners and licensors.

You do not have the right to copy or modify the App or convert or reverse it into source code, use it to develop any derivative versions, or otherwise attempt to access the source code of the App. Furthermore, you do not have the right to work around any protective mechanisms used by the App or remove them from use.

Handling personal data, and privacy protection

When installing and using the App, Finavia collects the personal data entered by the user. In addition, the App may include components of third parties who have entered into an agreement with Finavia. These can be used to analyse and profile the use of the App and the Services, to direct advertisements in mobile apps and Internet services of Finavia and third parties by utilising device identifiers, cookies and other information according to the description of the customer register for Finavia's mobile and online services.

Privacy Policy

By accepting these Terms, you confirm that you have read and accept the handling of data in accordance with these Terms and the description of register valid at the time. Users may change their device's privacy settings according to the manufacturer's instructions.

Validity and termination of the Services

The parties have the right to terminate the agreement with a period of notice of one (1) month. Finavia reserves the right to terminate the agreement or close our user account, with immediate effect and without any separate notice, if you have been in breach of these Terms, you have misused the App or the Services, you have caused damage to Finavia, the App, the Services or other users, or if Finavia has received a report, indicating that your device or user credentials have been captured by a third party.

Finavia has the right to amend these Terms by issuing a notification in the App or the Services or through other means in accordance with these Terms. The new terms and conditions will enter into force once you have accepted them. Accepting any changes may be required in order to extend the right to use the App and the Services.

Applicable laws and the settlement of disputes

This agreement and the use of the App and the Services are governed by the laws of Finland, not including any provisions on the choice of law. Any disputes arising from this agreement or these Terms will be settled at the District Court of Helsinki or at the district court of the Finnish location, in which the user of the Services is domiciled or has a permanent place of residence.

Notifications and contact details

Finavia may issue notifications related to this agreement by sending them to the email address you entered when registering in the Services or, secondarily, by sending a text message or sending them to your postal address.

If you have any questions or comments regarding this agreement, the App or the Services, contact Finavia's customer service.