Use this form to send a claim to Finavia in case you find Finavia liable for the damage.

If your luggage is damaged, kindly contact airline.

You can alternatively send feedback directly to: vahinkoilmoitukset(at) or by post: Finavia Corporation, Customer feedback, P.O. BOX 50, 01531 Vantaa.

The claims are processed on weekdays. The officer will ask for further details, if necessary.