We use cookies on the Finavia website to improve the content, quality and user experience of our online services and for the targeting of marketing communications. A cookie is a small text file that the browser saves on the user’s device. Cookies usually contain an anonymous individual identifier that enables the online service to identify the browsers that access the service. The cookie preferences are saved in your browser settings. We have divided our cookies into three categories based on their use. Some of the cookies are necessary for the functioning of our website. For other cookies, you can choose which data you allow us to collect and for what purposes. You can change these preferences on this page at any time.

Cookies settings

Types of cookies

Necessary cookies

Necessary cookies are used to ensure the functionality of our websites and services. They are also used for service development and the collection of statistics. You cannot opt out of necessary cookies. All necessary cookies contain only anonymous data.

Cloudflare

Cloudflare is a proxy service for websites that makes it possible to deliver websites to the user faster. Cloudflare also uses anonymous identifiers to prevent targeted attacks against websites.

More information: https://www.cloudflare.com

Drupal

Drupal is a website content management system. Drupal is also used to record data on choices made by users on a website.

More information: https://www.drupal.org

React

We use React to record the choices made by users on our website, store the contents of users’ shopping carts during the buying process (such as advance bookings for parking and lounge services) and keep users signed in to the website.

More information: https://reactjs.org/

Google Tag Manager

We use Google Tag Manager on our website to manage third-party software, website code and tracking pixels. Google Tag Manager does not record any data on the website’s users and the only data it stores on the user’s device is related to the technical functionality of the website, such as the acceptance of cookies via the website’s user preferences.

More information: https://policies.google.com

Freshchat

We use Freshchat to provide users with the opportunity to have chat conversations with Finavia’s customer service representatives. Freshchat monitors the user’s navigation on the website and it also records the user’s personal data, which is disclosed to third parties, if necessary (e.g. to airlines in a survey related to them).

More information: https://www.freshworks.com

AddToAny

AddToAny enables the user to share content from the website on their social media channels. The software uses third-party cookies. AddToAny does not record the user’s personal data.

More information: https://www.addtoany.com

Cookies for operational development

We use data collected by cookies for operational development to support the development of new services. For example, we use this data to monitor user activity and behaviour on our website and the services we provide online. We record anonymised data on the website’s users. The data cannot be connected to individuals.

Google Analytics

We use Google Analytics to collect anonymous analytics on our website visitors. We use these analytics to monitor and develop our services as well as maintain and develop the performance of our website. The data recorded by the service includes pages visited, browser information, the domain from which the user came to the site and a User ID to detect when a customer who has signed on to our website or uses the same browser as previously returns to our website.

More information: https://policies.google.com

Google Optimize

Google Optimize makes it possible to run A/B tests on websites and lightly personalise website pages by user group. In A/B tests, randomly selected users are shown a modified version of a website page. We use the tests to develop our services. Light personalisation of the website may be done depending on from where the user comes to the website, for instance. The service does not store information about users.

More information: https://policies.google.com

Hotjar

We use Hotjar to create surveys on our website on topics such as the usability and user satisfaction of our website. We also record anonymous data on visitor behaviour on our website, such as which elements users click and how far they scroll down each page. This data is used to improve the website’s user interface and content.

More information: https://www.hotjar.com

Marketing cookies

We use marketing cookies for the targeting of relevant advertising and marketing on our website. It also provides us with statistics used in marketing development. These cookies do not contain identifiable personal data, but they can identify your browser and the device you are using to access the online service. Data collected by these cookies can be disclosed to third parties for the targeting of marketing communications.

Google Ads

Google Ads enables the retargeting of advertising based on interaction on the website. The software uses third-party cookies.

More information: https://policies.google.com

DoubleClick

DoubleClick enables the retargeting of advertising based on interaction on the website. The software uses third-party cookies.

More information: https://policies.google.com

Adform

Adform is used to track user movements and clicks on the website to create targeted advertising on other websites. Adform records an ID for the user that is subsequently used to display advertisements to the user on other services. This ID can be shared with other advertising partners, even outside the EU. The software uses third-party cookies.

More information: https://site.adform.com

AdScale

AdScale enables the retargeting of advertising based on interaction on the website. The software uses third-party cookies.

More information: https://www.adscale.com

LinkedIn

LinkedIn (LinkedIn Insights) software is used to track and collect data on website visitors to display targeted advertising on other website. The software uses third-party cookies.

More information: https://www.linkedin.com

Facebook

Facebook enables the retargeting of advertising based on interaction on the website. The software uses third-party cookies and data and the data is also transferred outside the EU.

More information: https://www.facebook.com

Yandex

Yandex enables the retargeting of advertising based on interaction on the website. The software uses third-party cookies and data and the data is also transferred outside the EU.

More information: https://yandex.com

V Kontakte

V Kontakte enables the retargeting of advertising based on interaction on the website. The software uses third-party cookies and data and the data is also transferred outside the EU.

More information: https://vk.com