Arriving in Helsinki
Helsinki Airport has three halls for baggage claim. After exiting the plane, check the nearest monitor to see if your luggage is arriving in hall 1, 2A or 2 B.
If your baggage has not reached its destination or it has been damaged, you should immediately notify the service desk of your airline carrier. Contact your carrier in all matters concerning your baggage.
Currency and Cash, Tourist Information, Grocery, Car Rentals and other services can be found on our Services page.
Entering Finland and visa requirements (Ministry for Foreign Affairs)
Finnish Customs regulations (VisaHQ)
Changing planes at Helsinki Airport
When transferring, you can go directly from the arrival gate to the departure gate of your connecting flight. You may check the information of your departing flight here.
Domestic flights as well as flights to European Schengen countries are operated from gates 11–31. Long-haul and European non-Schengen flights are operated from gates 31–55 that you can reach after passport control. You can cross the border by using the automated passport machines. It makes your trip faster and easier. No pre-registration is needed.
If your flights are on separate tickets, make sure you reserve enough time for baggage claim, possibly moving to another terminal, as well as the check-in and the security control.
Passengers with connecting flights may also do their shopping and use the same services as all the other passengers.
Departing from Helsinki
There are two terminals, T1 and T2, at Helsinki Airport. Please check before arriving at the airport which terminal your carrier uses. Both terminals at Helsinki Airport are open 24/7. Terminals T1 and T2 are connected by a corridor and they are parts of the same building. The distance between the terminals is approx. 300 metres.
Please follow the check-in time provided by your carrier or travel organiser. Especially during the busiest times, it is good to plan ahead and come to Helsinki Airport in good time before your departure. You may encounter congestion at Helsinki Airport if your flight departs
- In the morning between 6 am and 8.30 am
- In the afternoon between 2 pm and 5.30 pm
- In the beginning of summer, Christmas and Easter holidays or during school autumn and winter breaks
As check-in operations and requirements vary by airline, do check with your airline representative or the ground handling agent for more information.