“I’ve worked at the World Duty Free shops at the airport for a bit under a year. I studied to be a cosmetologist, so I most prefer to sell cosmetics, make up and perfumes. Our days are busy and there’s always plenty to do. I enjoy the variety of working different shifts. Sometimes my days start as early as 4.30 am, sometimes they run past 11 pm.
You learn a lot about different people and cultures at work. For instance, Chinese customers tend to be very brand-conscious: often there is an “it” label that dominates sales. Finns, by contrast, have certain all-time favorites when it comes to cosmetics, and those tend to sell well. The best days at work are when I manage to offer the right advice and products to people; they leave happy and I also make good sales.”