Health security is part of Finavia’s responsibility

The health and well-being of passengers and personnel are of the utmost importance to us. During the coronavirus pandemic, we have developed the operations of our airports and invested in new actions and services to make working and travelling at our airports safe also during COVID-19.

Finavia operates in an international environment, and we have monitored the COVID-19 situation closely since the beginning of the pandemic in January 2020.

We were among the first Finnish companies to start preparing for the epidemic in January and implemented emergency management procedures. We intensified cleaning and began distributing hand sanitiser. At the same time, we launched passenger information on COVID-19.

We comply with the instructions of the Finnish health authorities and take international recommendations into account, but we are also continuously and proactively engaged in several of our own procedures and develop our services. We are also committed to following the EASA Covid-19 recommendations.

Ensuring hygiene

  • intensified cleaning in the terminals and surface disinfection since January
  • distribution of hand sanitiser since January
  • physical barriers (sneeze guards) at customer service points since May
  • distribution of masks to personnel since April
  • mandatory masks for personnel and gloves for security officers since May
  • strong recommendation to wear masks for passengers since May
  • cleaning security control trays with UVC technology since August

Avoiding contacts and ensuring safe distances

  • reorganisation of passenger routes approximately once a month since March
  • special arrangements related to queueing and waiting areas and capacity restrictions since April
  • the Terminal 1 lobby appointed as a waiting area for people who are picking up and dropping off passengers, Terminal 2 only in passenger and personnel use since April
  • only every other check-in kiosk in use since April
  • stickers reminding of safe distances taped to the terminal floor since May

Health services at Helsinki Airport

City of Vantaa’s free-of-charge COVID-19 testing is meant for arrivals. You can take the test by first visiting the City of Vantaa’s health information point located in the arrivals hall of Terminal 2.

Aava Airport Medical Center provides guidance and care in acute cases. The service offering includes also COVID-19 testing. It is located in the gate area.

Medical Clinic Mehiläinen is located a few hundred metres away from Terminal 2.

There are three pharmacy points at the airport with two in the gate area and one in the arrivals hall of Terminal 2. You can find more information on the Services site.

You can be sniffed by COVID-19 dogs in the arrivals hall of Terminal 2.

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FAQ: Air travel during COVID-19