All arrivals and departures are located in the same building. Distances are short and gates are along the same walkway. The transfer times are among the shortest in Europe.
The airport provides unhurried, friendly atmosphere with less crowding, queuing and stress. While waiting for your transfer flight the well-equipped shops, cafés and restaurants and other services, provide you with excellent possibilities for recreation and relaxation.
The airport is recognized for its excellent customer care, efficiency and punctuality. Passengers have chosen Helsinki Airport several times among the best airports in Europe. The staff will do their best to make your stay memorable.
How to transfer at Helsinki Airport
- Please check the gate number and departure time from flight information screens and then go directly to the departure gate of your onward flight.
- If you are travelling to or from Asia, America, Middle East, Russia or Great-Britain, you will go through passport control. Citizens holding biometric passports can use the fast and convenient automatic border control.
- Helsinki Airport follows European Union's (EU) security regulations. This means, that all passengers transferring from non-EU countries to European Union countries, except those from the United States, have to go through the security control. Please see security control rules, especially for cosmetics, foods and alcohol.
If your flights are not booked in a single reservation under one ticket number, please allow enough time for the transfer. Collect your luggage from the baggage claim hall and then go through check-in and security control. Keep up with your airline's check-in schedule.
Guidelines on customs inspections for passengers continuing their journey on domestic flights
If you have a connecting flight in Finland, declare any items requiring customs inspection at the Customs office opposite to gate 29.
If you are coming to Finland from a non-EU country via another EU country, there is a phone service for customs declarations near gates 16 and 21.
If you are travelling from Norway or Iceland, you can make the customs declaration with the phones located on the passenger bridges.
Read more about customs guidelines on the Finnish Customs website.