How to pack your luggage

The amount, weight and size of the allowed luggage depends on your airline and your ticket. Make sure to pack any important items and valuables in your carry-on luggage.

Regulations on baggage size and weight vary by flight and service class. Airlines charge an additional fee for overweight luggage. Heavy luggage can also be transported by air freight if necessary.

Special luggage such as skis and babystrollers

If you intend to carry special luggage, such as skisbabystrollers, golf equipment or musical instruments, check the terms of transporting special luggage from your airline before arriving at the airport.

Make sure to adequately pack and protect your special luggage. Your airline might not be liable to cover damages caused to special luggage, if they were not adequately packed. 

Valuables and important items

Pack your valuables and important items, including keys, cash, jewellery, medications, laptops, mobile phones and important documents, in your hand baggage. We recommend packing a change of clothes and swim suit, for example, in your hand baggage in case your checked bag gets lost or is delayed.

Luggage in cargo

You should remove any old luggage labels from your suitcases. Tie together any belts and straps in your bags or backpacks to prevent them from getting stuck to the luggage conveyor belt. Lock the carry handles in place. Attach name and address labels on the outside and inside of your suitcase. This will make it easier to find and identify your suitcase.

You can lock your suitcase if you so wish. However, security control employees may need to open your suitcase if they suspect it contains prohibited items or substances. In such a case, your suitcase may miss the flight if the lock cannot be opened with keys.

What happens if my luggage doesn't arrive?

If your luggage does not arrive to your destination, please contact your airline. Airlines are responsible for the delivery of luggage.

Take care of your luggage at the airport

Do not leave your suitcase or other luggage unattended. If unattended luggage is detected, the airport security staff will take it over and deliver it to the authorities for investigation.

In order to increase passenger safety, remember also these general guidelines:

  • Always pack your luggage yourself.
  • Do not carry other people’s belongings.
  • Close your bags and suitcases well.
  • Keep your money, wallet, passport and other valuables in your bags, not in your pockets.
  • Do not leave your belongings to the airport’s service points, cafes or toilettes.